Customer Service
Craft Fibreglass Composites are proud of our 'total quality philosophy'. Our total quality philosophy requires that we take all necessary steps to ensure clients receive a comprehensive solution. We take on projects from initial concept design, right through to the finished product. What allows us to do so; is by having all the required expertise in house. We have our own pattern and mould makers who have access to high-end computer aided design packages; this helps ensure you receive the correct design the first time.
When dealing with us you will receive:
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Personalised Service
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Competitive Pricing
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Prompt & Clear Communication
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On-site Response
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Reliable on time deliveries
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Quality assured workmanship
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Total project management
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Post-production support
Mission
The mission of Craft Fibreglass Composites is to provide quality, innovative reinforced plastic products that not only meet the needs of the clients but also the needs and aspirations of our staff, managers and shareholders.
Manufacturing Processes
Our wide range of expertise is due to the various manufacturing processes we offer:
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Resin Transfer Moulding (RTM) Light
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Hand layup
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Closed Cavity Bay Moulding (CCBM)
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This allows the client to choose the most cost effective method, whether it is for a one off project or multiple runs
Quality Assurance Accreditation
As mentioned, Craft Fibreglass Composites is an ISO9001:2000 accredited organisation. What this means is that we have to abide by a strict range of systems involving documenting and monitoring the progress of each project and informing our clients of any updates. This ensures that we will provide a guaranteed high standard of service, quality of job, within budget and on time.